My recent trip preparation experience with Ethiopian Airlines' New York Office was incredibly easy and enjoyable. The staff's professional service and welcoming demeanor made me feel at home from the time I walked in. They gave me clear, current information on luggage regulations and travel requirements and assisted me in promptly rescheduling my flight. The workplace was well-located, cozy, and tidy. Their readiness to answer all of my inquiries in depth and their patience were what most impressed me. Their commitment to providing excellent customer service was evident, and I heartily endorse their office for any assistance pertaining to travel.