ServiceNow CSM is at the cutting edge of customer-centric solutions, concentrating on improving service operations, guaranteeing flawless interactions, and cultivating long-term customer connections. Its multidimensional approach includes several modules meant to expedite operations, empower support agents, and improve customer satisfaction at every touchpoint. ServiceNow, a digital transformation powerhouse, has announced Customer Support Management (CSM), a customized suite meant to improve how enterprises offer great customer support.
