Many times a day, people open their messenger apps. People may contact your business most easily and conveniently using WhatsApp because it fits their lifestyle and habits nicely. You may respond to clients more quickly and be available to assist them immediately with messaging. By doing this, you gain their trust, which will raise conversion rates and improve client happiness. Whatsapp Business API send messages have an open rate of 80% compared to emails, which only have a 15% open rate.