Safety & Security

Mark the ad as "Spam" by clicking on the link "Mark as Spam" available on detailed ad page.

If someone harasses you by posting an ad or by responding to your ad, please contact us immediately.

Send us the URL/link of the ad and a brief explanation about the problem. We will immediately take the action.

Here are some safety tips while selling or buying a product/service

1. 1, Make sure you have all the necessary product details before you make the purchase.
2. 2. Make sure you have necessary contact details of the seller or buyer.
3. 3. Do not share your banking information or sensitive details.
4. 4. We would strongly recommend not to pay in advance.
5. 5. We highly recommend that you meet the seller or buyer in person.
6. 6. At the time of delivery of the product, check the product's condition thoroughly.

      To know more, click here.

We have mechanisms to help you keep unwanted users at bay. Although we inspect the quality of our site regularly to maintain good standards, it is never possible to know the intention of a user.
Do not worry! If you come across a buyer/seller, who is engaging in unacceptable conversation or using derogatory language, you can instantly block the user chat on Localbook. This will ensure his messages don’t reach you again. If the user has your phone number, block his WhatsApp and calls. Alternatively, you may report the user.

Do you no longer want to receive messages from a user? No issues, simply block the user and save from unwanted chats.

Logon to your Localbook account, go to "My Account" page, click on the link "Messages" in the menu list, you can see the chat details under "thread" section. and click on "Block User". icon and save from unwanted chats.

If you believe you have been a victim of a fraud or a scam from a seller on Localbook, please make sure to immediately contact the concerned local police authorities to inform them as they would be able to inform you of the steps you need to take.

Please also contact our customer service team, so that we can look into the matter and de-activate any account that may have been used for this purpose. Our team would also be able to assist the concerned official authorities should they require information about an account or account holder involved.

Note: Please keep all relevant information handy to support your case i.e. payment proofs, chat history, call recordings, etc.